Get the Right Support for You. No Hidden Fees and No Surprises
1. Remote Help Desk Support: Our skilled technicians are just a phone call or email away to provide prompt assistance with troubleshooting hardware and software issues, answering technical questions, and guiding users through problem resolution.
2. Network Monitoring and Management: We remotely monitor your network infrastructure to proactively identify and address potential issues, such as network bottlenecks, connectivity problems, or security vulnerabilities. We ensure your network operates smoothly and securely.
3. Software Updates and Patch Management: Our team remotely manages software updates, ensuring that your operating systems, applications, and security patches are up to date. This helps protect your systems from vulnerabilities and ensures compatibility and performance improvements.
4. Data Backup and Recovery: We remotely configure and manage automated data backup solutions to protect your critical business information. In the event of data loss, we can remotely initiate recovery processes to minimize downtime and restore your data swiftly.
5. Security Solutions: We implement and manage remote security solutions to safeguard your network, systems, and data. This includes remote firewall configuration, antivirus and malware protection, intrusion detection systems, and regular security audits.
6. Cloud Services and Solutions: We assist with the setup, configuration, and management of various cloud-based services, including cloud storage, email hosting, collaboration tools, and software-as-a-service (SaaS) applications. We ensure seamless integration and optimize your cloud environment.
7. Remote Training and Consultation: We provide remote training sessions and consultations to help your employees maximize their technology skills and utilize software applications effectively. We offer guidance on best practices, productivity tools, and IT strategies to enhance your business operations.
8. Virtual Meetings and Collaboration: We help set up and troubleshoot remote communication tools, such as video conferencing platforms and collaboration software, enabling seamless virtual meetings and teamwork.
1. Hardware Installation and Upgrades: Our skilled technicians can assist with the installation and configuration of new hardware, such as computers, servers, printers, and networking equipment. We also offer hardware upgrade services to boost the performance and capabilities of your existing systems.
2. Network Setup and Maintenance: We can design and implement secure and reliable network solutions tailored to your business needs. Our team will handle the installation, configuration, and ongoing maintenance of your network infrastructure, ensuring optimal performance and data security.
3. Server Management: We provide comprehensive server management services, including installation, configuration, and ongoing maintenance. Our experts can optimize server performance, monitor system health, and ensure data backups and disaster recovery plans are in place.
4. Security Assessments and Solutions: Protecting your business from cyber threats is crucial. Our on-site security assessments help identify vulnerabilities and develop customized security solutions to safeguard your network, data, and sensitive information.
5. Software Installation and Configuration: We assist with software installation, updates, and configuration to ensure your business applications are running smoothly. Our technicians can also provide training to help your team maximize the benefits of software solutions.
6. Troubleshooting and Technical Support: When technical issues arise, our on-site support team is ready to provide prompt assistance. We diagnose and resolve hardware and software problems to minimize downtime and keep your business operations running smoothly.
7. IT Consultation and Planning: Our experts can assess your current IT setup, understand your business goals, and provide guidance on technology strategies and upgrades. We help you plan for the future, ensuring your IT infrastructure aligns with your long-term objectives.
|Price (per device)
|Remote Monitoring, Antivirus, Updates
|Enterprise grade Endpoint Protection
Billed in 15 minute increments
|Remote Help Desk Support
|$90/hour (1 hour minimum)
|24 Port POE Switch
|48 Port POE Switch
|24 Port Switch
|48 Port Switch
|Wi-Fi 6 Access Point
|Netgate 1100 Firewall Security Appliance
|Netgate 2100 Firewall Security Appliance
|Netgate 4100 Firewall Security Appliance
The HuskyFor 1-5 Users with moderate Internet and Network usage
- Netgate 1100 Firewall
- 24 Port Managed Switch
- High Speed Wi-Fi Access Point
The SpartanFor 1-20 Users with Medium-High Internet and Network Usage
- Netgate 2100 Firewall
- 24 Port Managed Switch
- High Speed Wi-Fi Access Point
The WolverineFor 1-40 Users with High Internet and Network Usage
- Netgate 4100 Firewall
- 48 Port Managed Switch
- 2 High Speed Wi-Fi Access Points
Price includes setup, deployment, updates, and management. There will never be additional costs pertaining to the upkeep of your network equipment. Access to our remote and onsite support team billed hourly. Remote and On-Site Support is billed in 1/4 hour increments. On-Site visits are billed at a minimum of 1 hour.
Unlimited PlanNever worry about usage
- Unlimited Remote Help Desk Support
- Unlimited On-Site Support
- Projects and Upgrades billed at Hourly Rate
Hourly PlanPay for what you use
- Remote Help Desk Support Billed Hourly
- On-Site Support Billed Hourly
The unlimited plan is billed per user per month. The Hourly Plan is billed per hour per month. Hourly work is billed in quarter hour increments. On-Site support is billed at a minimum of 1 hour.